Patient Enrollment Representative Job at Virtual Vocations Inc, United States

  • Virtual Vocations Inc
  • United States

Job Description

Working remotely on a full-time basis, the Patient Enrollment Representative will make an average of 120 outbound calls daily to educate and enroll prospective patients in Mosaic's pharmacy services, ensuring a smooth onboarding process for medically complex seniors. Key responsibilities Conduct outbound calls to prospective patients, guiding them through the enrollment process using an approved script Document interactions and outcomes accurately in Mosaic's systems while meeting department performance metrics Respond to inbound calls and collaborate with healthcare providers to support patient onboarding and address any concerns Required qualifications At least 1 year of experience in a contact center, patient-facing provider office, or customer service role Proven ability to manage a high volume of outbound calls while meeting performance targets Strong communication skills with the ability to build rapport and explain services clearly Experience with accurate data entry and documentation Ability to work independently from a dedicated home office with reliable internet access

Job Tags

Full time, Work at office, Remote work, Home office

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