Job Description

LTSS Health Coach

Company Information: A healthcare company with corporate office located in Indianapolis Metro area, serving more than 100 million people at every stage of health. Location: This position is primarily remote. Candidates must have an appropriate home workspace and be available for occasional in-person team meetings. Must be located in Indiana.

Job Summary: The LTSS Health Coach is responsible for providing coaching and support to individuals eligible for both Medicare and Medicaid. This role involves developing health and wellness plans, educating patients and their families and coordinating services to ensure the best possible health outcomes. The ideal candidate will have a strong background in healthcare or social services, along with a passion for empowering individuals to take control of their health.

Job Duties:

• Responsible for promoting health-related prevention and wellness education and programs.
• Collaborate with Care and Service Coordination teams to fully address member needs from a person-centered standpoint.
• Conducting behavioral assessments to identify individual members' knowledge, skills, and behavioral needs.
• Coordinate specific health coaching as directed by nurse case managers to address objectives and goals as identified during assessment.
• Identify a coaching plan by using behavior-change principles to identify member barriers and develop ways to overcome those barriers.
• Coordinate with nurse case managers to provide feedback on member goal attainment and clinical issues.
• Monitor and evaluates interventions for effectiveness.
• Will help raise awareness for the Pathway to Aging Program and assure members and providers stay informed of organization's programs, policies and procedures and covered benefit services.
• Will help identify and address barriers to an effective health care delivery system for members and providers.

Job Qualifications:

• Must have a BA/BS in (such as health education, exercise physiology, respiratory therapy or dietician), minimum of three years of related experience in health education, exercise instruction, or member education.
• Experience working with dual-eligible populations and deep understanding of Medicare and Medicaid programs.
• Certified Health Coach (CHC), Certified Case Manager (CCM) or other relevant certifications are a plus.

Hours: M- F 8am to 5pm EST; Starting Salary $50,000 to $70,000 (based on experience) Health Insurance and Benefits offered.

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